Cisco Nexus

Service "callhome server" (PID xxxx) hasn't caught signal 6 (core will be saved).

최찐찐멍 2023. 6. 16. 11:09
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[Problem description]

2022 Sep 10 04:32:36 SW-1 %SYSMGR-2-SERVICE_CRASHED: Service "callhome server" (PID xxxx) hasn't caught signal 6 (core will be saved).

2022 Sep 10 04:32:52 SW-1 %PLATFORM-2-MEMORY_ALERT: Memory Status Alert : CRITICAL. Usage 92% of Available Memory

2022 Sep 10 04:33:22 SW-1 %PLATFORM-2-MEMORY_ALERT_RECOVERED: Memory Status Alert : CRITICAL ALERT RECOVERED

 

[Analysis]

`show cores`

VDC Module Instance Process-name PID Date(Year-Month-Day Time)

--- ------ -------- --------------- -------- -------------------------

1 1 1 callhome xxxx 2001-05-01 05:09:03

1 1 1 callhome xxxx 2022-09-10 04:33:01

 

[Action Plan]

This issue is identified by SW bug caused by the Callhome process due to the Memory Leak symptom.

Please check the bug report below and proceed with the OS upgrade.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs46710

 

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